Crisis Management
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Uniquely Qualified
A crisis situation can cause significant, long-term damage to your business, brand, and bottom line. Crises come in all shapes, sizes, and platforms - and each carries a unique set of circumstances. Reputation management is far too critical to navigate without uniquely qualified experience and expertise.
Emerson Street Media’s team offers decades of experience as journalists, storytellers, brand advisors, and public relations professionals to clients experiencing - or about to experience - a challenging crisis. We bring real- world journalistic experience and media landscape expertise to strategically navigate sensitive situations and protect your brand
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Leveraging our Advantages
We provide strategic guidance, communications plans, and comprehensive reputation management services to clients of all sizes and circumstances - from start-up brands to corporations, high net-worth individuals to local leaders - and everything in between.
Not all press is good press. We leverage decades of journalism experience, longstanding press relationships, and public relations expertise to minimize the impact of reputation-damaging coverage and generate opportunities to rebuild and strengthen positive sentiments.
Comprehensive Services
Crises are as unique as the businesses, brands, and leaders who experience them. While there’s no one-size-fits-all solution, ESM’s diverse array of experience allows us to offer a comprehensive suite of services we’ve used before - and the expertise to go outside-the-box when needed.
Crisis Prevention Plans
We’ll develop a plan to address potential crises, put procedures in place, and get ahead of the news cycle whenever possible.
Reactive Crisis Management
We work quickly to establish and distribute effective messaging, control the narrative, and deescalate challenges to your brand.
Social Media Responses
We analyze social media engagement and develop response strategies and processes to ensure a clear, consistent response.
Proactive Reputation Management
We identify messaging, assets, and opportunities for strategic media relations that advance your reputation’s interests.
Post-Crisis Sentiment Reviews
We provided detailed media reports, overarching sentiments, key feedback, and more to keep you as informed as possible after a crisis.
Ready to Prepare for the Unexpected?
Get in touch with our expert team today and let's build a resilient brand that can weather any storm.